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Security Systems in Greenville
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Greenville?

A residential security package is intended to safeguard your family. But what actually transpires in the event your home security alarms go off in Greenville? What should you do to help make sure you and all your family members are secure?

The first thing to do is to avoid panicking. Remember that your around-the-clock monitoring professionals are always standing by to assist. Then follow these steps to be ready for any emergency.

Our Dedicated Representatives Help You Stay Safe

A security monitoring representative is instantly notified whenever your Greenville home security alarms go off. Once an agent is informed, they will call you as quickly as possible to ascertain what set off the security system. Your alarm may trip in various situations, including:

  • Criminal activity

  • Fire

  • Flood

  • Accidentally setting off alarm

In circumstances where the alarm was tripped accidentally—like forgetting that your sensors are armed when you open a window— a monitoring specialist will call to ask if you need help. Give them your proper code, and they'll deactivate the alarm.

If you have an urgent situation, the monitoring agent will send out your local emergency services, including police, fire, and EMS, to your residence. They also have the ability to serve as the point of contact when nobody is home. Your monitoring team also can inform authorities which component was tripped, giving them a forewarning for a potentially life-threatening situation. The monitoring expert will maintain a connection with you to keep you composed and instruct you on what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Greenville

Getting roused from bed in the middle of the night to an alarm echoing through your house can be understandably frightening—especially if you have no idea why it’s happening. The most beneficial thing you can do is remain calm and proceed with the following:

  • In the first place, get somewhere safe. Gather all members of your family including pets as quick as you can and proceed to a protected area in the house or depart the home if needed. It's a common tendency to confront the emergency by yourself, but this is not the best course of action. Instead, concentrate on trying to keep you and your loved ones secure and letting the authorities resolve the issue.

  • As a second step, utilize your mobile security application to remain in touch with your monitoring staff. They'll send responders who will be in transit to your home within minutes.

  • Finally, keep in close contact with your monitoring team and emergency responders. You have the ability to be patched through, so representatives of each team are speaking on the same line. Conversely, if you can't be in direct contact with your emergency providers, you’re still able to obtain updates through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you will be ready should a legitimate crisis happen.

Be Prepared For All Types of Emergencies in Greenville with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure your family and your home are well defended. With 24-hour monitoring, smart locking systems, and safety alarms, your residence will remain the secured refuge it's supposed to be. Create your ideal home security solution by submitting the form below or reach out to (864) 362-5081 to get started.